A Study on Satisfaction of Services Provided by Naturals Unisex Salon towards their Customers at Chennai City, Tamil Nadu
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Publication date: 2019-03-16
Eurasian J Anal Chem 2018;13(Engineering and Science SP):emEJAC181233
Customer satisfaction has a positive effect on an organization’s profitability. The more customers are satisfied with products or services offered, the more are chances for any successful business as customer satisfaction leads to repeat purchase, brand loyalty, and positive word of mouth marketing. Customer satisfaction leads to repeat purchases, loyalty and to customer retention. This study is an attempt to analyze the satisfaction of services provided by Naturals Unisex salon towards their customers at Chennai city, Tamil Nadu.