Remote Banking Services for the Visually Impaired in Britain as a Tool for Creating Barrier-Free Environment
More details
Hide details
Lomonosov Moscow State University, Moscow, RUSSIA
Gennadi B. Pronchev   

Department of Sociological Research Methodology, Lomonosov Moscow State University, Moscow, Russia
Online publication date: 2017-10-10
Publication date: 2017-10-10
Eurasian J Anal Chem 2017;12(Interdisciplinary Perspective on Sciences 7b):1405–1414
The paper analyses remote banking services in Britain as far as the visually impaired people’s work with them is concerned. Most of the websites have a minimum level of accessibility for these people, especially the sites of the banks with foreign capital. Large banks with a great number of branches, on the contrary, provide full access to banking services on their websites. The paper discusses the world experience of the banking system in providing the disabled people with an opportunity to actively participate in all spheres of society by creating a barrier-free environment with the introduction of innovative products and electronic means of communication. Apart from the implementation of social protection mechanisms, the benefits obtained by the banks fully compensate for the costs incurred. The information in the paper is of practical interest for experts in sociology of disability, as well as for public organizations helping disabled people.
WHO. (2014). Visual impairment and blindness. World Health Organization (WHO). Fact Sheet N 282, August 2014. Retrieved March 11, 2017, from: 11.03.2017.
OLEG. (2017). World disability statistics. Retrieved May 23, 2017, from: 23.05.2017.
Pronchev, G. B., Monakhov, D. N., & Kovalchuk, V. K. (2016). Contemporary Internet as a Means for Leveling Social Inequality in the Context of Relationships between Civil Society and the State. International Journal of Environmental and Science Education, 11(17), 9959-9967.
Muravjov, V. I., Pronchev, G. B., & Proncheva, N. G. (2013). Modern Internet technologies as an instrument of smoothing the social inequalities in the context of relationship between civil society and government. Education and the Law, 12(52), 77-85.
Pronchev, G. B., & Goncharova, I. V. (2016). About training of visually impaired people in work with the modern information-communication technologies. Low and Education, 5, 58-64.
Pronchev, G. B., & Goncharova, I. V. (2016). The technology of EU Internet resources for people with visual impairments. Bulletin of the scientific conferences, 3(6), 88-89.
Pronchev, G. B., Goncharova, I. V., Elishev, S. O., & Khodakova, N. P. (2017). Accessibility of Virtual Social Environments for the Visually Impaired as a Means for Leveling Out Social Inequality in Russia. Man in India, 97(16), 107-116.
Bukhtiyarova, I. N., & Zubova O. G. (2017). The role of adaptive physical culture in the social inclusion of people with disabilities. In Sociology of physical culture and sports: condition and prospects of its development. IX St.Petersburg sociology readings. Procedings of the all-Russia scientific conference with foreign participation. SPb: Politechnical University Publishing House, 67-71.
Goncharova, I. V., & Pronchev, G. B. (2015). Virtual social environment for people with visual impairments. Politics and Society, 5, 586-590.
Goncharova, I. V., & Pronchev, G. B. (2016). On support of visually impaired people in modern Russian society. Politics and Society, 11, 1479-1485.
GOV UK. (2017). Financial help if you’re disabled. Retrieved August 20, 2017, from: Available:
Lewis, A. (2004). Andrew Lewis BSc Hons. A user survey of the experiences of blind and visually impaired people using electronic information services. Master of Science Dissertation. The Robert Gordon University, Aberdeen Business School. Department of Information Management. Retrieved February 20, 2017, from: 20.02.2017.
Bank of England. (2017). Retrieved February 20, 2017, from: 20.02.2017.
Swiftbic. (2017). List of banks in United Kingdom. Retrieved February 20, 2017, from: